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IMPORTANT NOTE. This document makes the following assumptions:
1. You need to recover multiple Word and/or Excel documents. We do not consider other document types here (usually they are much easier to recover).
2. The documents are protected with a password to open. All other password types are easily recoverable, so they do not require special consideration.
3. Office 97/2000 encryption mode has been used (the only mode available in Office 97/2000 and the default mode for Office XP/2003). If the obsolete (weak, pre-Office 97 ) encryption method has been used, all such documents and used passwords can be easily recovered. French version of Office also provides only weak encryption (due to French laws). If the advanced encryption method has been used (available as an option in Office XP/2003), all described methods (except for the first one) are not suitable.
Same Password Recovery
Recently we made available a new recovery service, namely Same Password Recovery. This service will help you save money (but not time!) if you have to recover multiple documents protected with the same password. The process of recovery takes up to 7 days (subject to availability) and the fee is $149. You will receive a "Super Key" (but not the original password!) that will unlock any Word or Excel document protected with the same password to open. Thus, this method is cheaper than Express Recovery if you can wait for 7 days and have 5 (or more) documents with the same password.
Important note! It is impossible to find out in advance whether given documents are encrypted with the same password. The only way to do it is to order Same Password Recovery, and try to open all these files using the "Super Key". If you documents have different passwords, the "Super Key" will unlock only one of them. Please understand that we cannot issue a refund in such a case. Contact us to check availability and obtain further information.
Privacy Note. We are committed to protecting your privacy. Same Password Recovery does not require you to send us your documents. Like Express Recovery, it transmits just a small piece (about 50 bytes) of the document's header to our server. This data does not contain the document's contents or any other private information.
If you are interested in this option, please contact us.